FAQ: AirPods Pro



What audio technologies do these earbuds offer?

The refurbished AirPods Pro are equipped with custom Apple drivers that deliver rich and detailed sound across a range of genres. Active noise cancellation blocks out external distractions, while transparency mode allows you to perceive your surroundings without removing the earbuds.


How comfortable are these earbuds to wear?

These earphones have a ventilation system for pressure equalisation, which ensures a comfortable fit, even during long listening sessions. With the included silicone tips in three different sizes, you are sure to find the perfect fit for your ears. What's more, the earbuds are sweat and water resistant (IPX4 rating), making them ideal for sports or on the go.


How do I use the earbuds?

They are extremely intuitive to use: each earbud has a force sensor that allows you to quickly switch between different functions such as playback, skipping tracks and switching between noise cancellation and transparency mode. Siri can also be activated by voice command to control music or make calls.


How long does the battery last?

AirPods Pro provide up to 4.5 hours of music playback and 3.5 hours of talk time on a single charge. The wireless charging case provides a total of over 24 hours of listening and 18 hours of talk time. A short 5-minute charge provides about an hour of use.


Are these earbuds compatible with other Apple devices?

Yes, the refurbished models connect seamlessly with iPhone, iPad, Mac and Apple Watch. They also support accessibility features such as Live Listen Audio and Conversation Amplification, making them accessible to a wide range of users.


Why should I buy refurbished AirPods Pro?

Buying refurbished AirPods Pro is a great way to enjoy the premium features of these earbuds at a lower price. Each unit has been thoroughly inspected, tested and cleaned to ensure the highest quality standards. You also get a one-year warranty that ensures reliability and performance.


Is it worth upgrading from AirPods Pro 1 to AirPods Pro 2?

If you have recently purchased AirPods Pro 1 or they are still working properly after several years, we recommend that you continue to use them until they stop working or are lost. While the improvements to the second generation are useful, we don't think the difference is big enough to replace working AirPods Pro 1 with AirPods Pro 2.


Is there also active noise cancellation in the AirPods Pro?

Adaptive Audio is a new feature that is only available with the latest version of iOS or iPadOS, especially in conjunction with the 2nd generation AirPods Pro. It combines active noise cancellation and transparency mode and dynamically adjusts the noise control to your surroundings. The latest firmware is installed automatically when the AirPods are connected to a device running the latest iOS or iPadOS. There is no manual update function for the AirPods themselves.